Return policy

 Returns 

Different shapes and sizes mean that sometimes you may need to make an exchange. If you would like to swap your jewels for a different size please get in touch with us at the jewel box within 14 days of purchase, email us at designsbyflick@gmail.com. Shipping costs are the responsibility of the buyer and must be returned via registered post - we will only cover costs of postage for faulty items.  

Please return any jewels in their original condition, exchanges cannot be made if the item has been worn. If they are not returned in this manner they will not be able to be exchanged. Returns can take up to 3 weeks to process once received. 

Refunds will be made for faulty goods only. For change of mind we can only offer exchanges. All sales are final after 14 days.